BCI

http://www.teambci.com

BCI is a Small Business recently graduated from 8A status. BCI is the TSC Team lead for Human Factors Engineering Support (Functional Area 3.8). BCI continually demonstrates the ability to understand the needs and requirements of current and future Navy operators and maintainers, and to apply effectively that information to concepts and designs for new interactive systems and improvements to existing systems. BCI has several years experience in the execution of the AEGIS Lessons Learned/Fleet Feedback program. In support of this program, BCI human factors engineers made numerous ship visits to collect operator and maintainer feedback. This feedback is used to document the main issues that impact operator performance and mission success. These issues, with recommended solutions, are then presented to the Aegis design community and to the Program Office.  
 
BCI understands the systems engineering process required to integrate operator feedback into system upgrades. Under an ONR sponsored task, BCI was tasked to identify how human factors engineering processes should ideally interact with systems engineering processes. This work was subsequently published as both an NSWC Dahlgren technical report and as an appendix to the July 2000 International Council on Systems Engineering Handbook.  
 
Examples of BCI’s expertise and performance include: conduct of scientific research experiments to quantify how advanced displays and automation support impact operator performance, efficiency, and error rates which demonstrated that watch turnover automation can produce significant time savings over manual processes; an assessment of operator performance for common tasks with both 2D and 3D displays which showed that Navy tactical operators may perform worse on some tasks if they are provided with 3D displays; evaluation of the AEGIS Baseline 6 Phase III combat system for human-machine interface improvements which incorporated empirical measurement and predictive modeling of operator performance on common tasks; and support for a common operator console initiative.  

 

 

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